maxifix not working
6400 Views 10 Replies Latest reply: 2016-02-29 05:49:38
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Level 3
(68) points
Registered my maxisys and updated it but I cant get the maxifix to work all I get is a system error to contact tech support . I tried contacting tech support but no answer nor did they return my call . Please helpTags: maxisys
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Level 10
(7890) points
Yes the website seems to be having issues at times but right at this moment is
working. -
Level 3
(56) points
Hi chano113st did you upgrade to version 1.23, if so it is a bad update and it stops maxifix from connecting to your network, there is a fix for this problem, if you look under maxisys on this forum then look for "update" question, then scrole down the comments untill you get to the SUPPORT answer then reed how to fix, it worked fine for me. Hope this helps. -
Level 3
(68) points
Tried the two methods in the update posting with no luck any other ideas? Thanks -
Level 10
(10965) points
Hello.Please give us some pictures about the system error on your Maxisys.What is the system version on your Maxisys？Thanks. -
Level 3
(68) points
Don't know how to send you a pic .I'm running 1.23 ver I have never been able to run
maxifix just bought the unit I tried what was listed in posting which was to do a factory
reset then reinstall 1.23 and the updates didn't work then i tried what support stated
which was to make sure wi-fi and ethernet wasn't running at the same time which it
wasn't and also looked for the file that needed to be deleted which I didn't have . When
i click on maxifix the window open with the tabs on the left but I get this message
"system error,please mail to support @auteltech.com" -
Level 3
(68) points
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Level 10
(10965) points
Hello.We will remotely connect to your Maxisys to further check this problem for you.I have sent you an email. Please check your email box and then reply to me in the email.Thanks. -
Level 3
(68) points
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Level 3
(68) points
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